America’s shopping malls attract large crowds of people on a daily basis. Thousands of individuals head to their local malls to buy products, eat at restaurants, meet with friends or attend special events. This makes those locations, guests and employees attractive targets for thieves, vandals and other types of criminals, which means having proper security measures in place is paramount. Mall owners can benefit by providing their shops and guests with a high level of security by contracting the services of a mall security company.
Why Hire A Mall Security Company?
Outlined below are the top benefits of entrusting this vital task to an experienced mall security firm.
Mall Security Companies Offer Unparalleled Loss Prevention
Companies specializing in mall security have the experience and knowledge necessary to prevent damage and loss resulting from theft, pickpocketing and robbery as well as trespassing, graffiti, vandalism and safety hazards. A knowledgeable mall security company will station officers in fixed locations, such as entrances, and supplement them with roving officers who patrol each area of the mall to maintain a visible security presence while identifying signs of potential hazards and crimes throughout the premises.
They Can Provide Armed And Unarmed Security Guards
A mall security company can advise on the suitability of armed or unarmed security officers. Some malls may require a combination of these approaches to provide the best level of security. When armed security officers are required, using a professional security company assures that the officers in place have been thoroughly vetted and appropriately trained, meeting any state requirements. They will also be highly trained in defusing aggression, responding to violent situations and clearing spaces as needed while ensuring that any force is only used when absolutely necessary.
They Offer Comprehensive Monitoring Services
Monitoring is an essential component of mall security; knowledgeable security companies offer the latest technology in security monitoring for retail locations. They can equip malls with cutting-edge cameras that offer modern features and clear footage that can be used to identify and apprehend criminals. Their teams can plan, install and maintain security cameras throughout the facility. In addition, they can staff with trained personnel, the control rooms where the cameras are monitored.
They Can Set Up And Maintain Alarms
Another benefit of working with a mall security company is their ability to provide an extensive portfolio of alarms and other security equipment to meet the needs of the mall and its specific layout and unique security concerns. Whether the mall needs wireless or wired security alarm systems, a security company can supply them with systems equipped with cameras, sensors and motion detectors to provide optimum security and alarm monitoring around the clock, as well as immediate responses to potential threats.
They Can Secure Parking Areas
The garages and parking lots of shopping malls are considered high-risk zones for crimes. A mall security company can identify potential vulnerabilities in these areas and outline a security strategy. For example, they can advise on proper lighting to help deter crimes in parking areas. By sending roving patrols to verify lights are working, proper visibility throughout the zone can be established and will also serve as a visual deterrent to crime.
Their officers can also prevent theft from vehicles, assault, speeding, vandalism and other problems that may occur in these areas. They can ensure that only authorized parties are able to enter restricted areas of the parking facilities as well as the mall itself. Officers can also provide protection when money is being collected or transported.
They Provide Officers Trained In Customer Service
Mall security companies understand the importance of providing malls with officers who are trained in public relations and who will project a positive image for the shopping center, making customers feel comfortable and encouraging them to return.
Security officers can assist with a variety of customer issues, from providing directions to helping with vehicle lockouts. They can assist lost children, senior citizens and guests with disabilities. They can also handle gang-related matters, domestic disputes that occur inside the mall and issues with vagrancy.
They will also be trained in partnering successfully with local police and respecting the extent of their legal authority. Their officers will know when to handle safety and security issues in-house and when to call police and emergency services for assistance.
They Offer Night Patrols
A mall security company can assign officers to work night patrol, ensuring the property is protected outside of regular business hours. In addition to serving as a visual deterrent to break-ins, security officers on the grounds at night are able to respond to after-hours incidents involving illegal activities.
Reach Out To American Protection Group
As a top provider of mall security services, American Protection Group specializes in offering premium security services to shopping centers of all sizes. Reach out to the experts at APG to get started. Our team will devise a comprehensive security plan for your mall that includes high-tech security equipment and well-trained officers who are bonded, insured and prepared to handle a broad range of incidents professionally and safely.