Hotels are attractive targets for thieves. Larger hotels may have hundreds of people entering and exiting the building throughout the day, making it easy for criminals to blend in with guests and access the grounds.
Hotel guests are often in unfamiliar surroundings making them less likely to notice if something seems out of place. In addition, tourists typically go away to relax, and this state of mind can make them more vulnerable to crime. Outlined below are 10 reasons that hotels should consider hiring security officers.
To Provide A Strong Sense Of Security
When hotel guests and visitors see security officers throughout the property, it can provide them with a greater sense of security and allow them to relax and enjoy their stay with the knowledge that there are professionals on hand who are trained to handle negative situations. This increases guests’ satisfaction and can encourage future visits, positive reviews online and recommendations to friends and family.
To Protect Guests’ Property
People often travel with expensive technological devices, such as cameras and smartphones. This can make them a highly attractive target for criminals. A visible security presence can minimize pickpocketing in high-traffic areas of a hotel, such as the lobby, bar or pool.
Some thieves may try to enter guest rooms to steal personal belongings such as laptops and jewelry by impersonating staff, taking advantage of improperly secured doors or picking locks. Security officers are able to patrol the halls of guest areas to look for suspicious activity and prevent incidents of breaking and entering.
To Monitor Entrances And Exits
A hotel security guard can be stationed at each entrance of a hotel to monitor everyone who enters and exits the building and stop those who are behaving suspiciously or do not belong on the property. Hotel security officers provide an important first line of defense for protecting your hotel against crime and vandalism.
To Protect Staff
Hotel staff may occasionally need protection from unhappy or unruly guests, whether these individuals are threatening them directly or they need support in enforcing the hotel’s rules. Disputes may arise at the front desk over guests’ identification documents, access to keys, billing and other matters.
In addition, staff members who handle cash, such as cashiers in the gift shop, bar, restaurant or front desk, may be targeted by criminals. A trained hotel security guard allows your staff to feel at ease as they perform their duties so they can focus on providing top-notch customer service.
To Prevent Damage To The Property
Security officers can prevent guests and members of the public from vandalizing the property. They can also assist staff in handling situations involving guests who damage their hotel room. This is particularly important at hotels with public event facilities, such as reception halls or conference rooms.
To Prevent Crimes In Isolated Areas
Hotels are businesses that operate around the clock, but some of the more isolated areas of the property can be vulnerable to crime late at night and early in the morning.
Trained security officers can patrol parking lots, garages and other isolated areas to deter crime and accompany staff and guests to their vehicles upon request to provide additional peace of mind at all hours.
To Handle Disorderly Conduct
Occasionally, hotel guests may become unruly, whether they have had too much to drink or they are fighting with another guest. These issues can escalate rather quickly; security officers can defuse the situation and escort guests to their room or off of the property as appropriate.
To Respond To Emergencies
Many security officers are trained to respond to a range of emergencies that may occur on a hotel’s grounds. For example, in the case of a fire, they can help guests and staff evacuate safely and quickly. They can also respond to situations such as shootings, minimizing damage, rendering aid to victims while waiting for first responders and potentially stopping and detaining the perpetrator.
To Monitor Surveillance Equipment
Hotels often use surveillance equipment to monitor their grounds, deter crimes and provide additional security. Security officers who are trained to operate and monitor this equipment can work on the grounds of the hotel allowing them to respond quickly to negative events as they occur.
To Provide Training And Guidance
Security officers can train hotel staff on safe ways to count and handle money and keys and deal with unruly guests. They can also provide valuable guidance in handling emergencies and preparing for evacuations and incidents such as fires and terrorist attacks.
Reach Out To The Hotel Security Professionals
Contact American Protection Group to find out more about how our experienced hotel security professionals can keep your staff, guests and assets safe.
Our experienced team can provide essential hotel security guard services to protect against external theft, internal revenue loss, property damage and other hotel security concerns. We offer tailored security solutions for your hotel that take into account size, location and amenities for unparalleled protection.